Children and their families should always feel able to have their voice heard and be listened to when decisions which affect them are to be made.

 

Out of 85 parents/carers surveyed in June 2017:

·        100% of parents/carers would recommend Circle to other families

·        95% of parents/carers felt that Circle made 'a lot' of difference to their families

·        94% felt involved in planning their support

·        94% felt that the workers interacted well with their children, 'a lot' of the time

·        82% felt that Circle helped them anticipate and manage family crisis ‘a lot’ of the time

·        81% felt that Circle helped them to understand their child’s needs ‘a lot’

 

Out of the 14 children and young people surveyed:

·        100% would recommend Circle to other children and young people

·        100% felt Circle staff were friendly

·        85% felt they were listened to ‘a lot’ of the time

·        77% felt that staff made a ‘a lot’ of difference

·        77% felt they were helped to be involved in decisions affecting them ‘a lot’

·        77% rated the service as ‘excellent’

 

Out of 51 professionals surveyed:

·        92% were ‘highly satisfied’ with the worker's values and relationships

·        87% were ‘highly satisfied’ with the worker's ability to engage with complex family situations using a solution focused approach

 

What people say about Circle:

“I think that CIRCLE have helped an awful lot of vulnerable people and every single person that I have worked with within CIRCLE do so with a compassionate approach alongside practical solutions” Professional

 

“Circle helped mum go to school and sort out issues like bullying and struggling to socialise. Also got me to young carers. Helped mum with going to appointments that she struggled to go to on her own” Young Person

 

“The best thing is having someone that listens and helps. Made me feel like I had someone to talk to” Young Person

 

Please text Angela Gentile 07775 409302 with your name and your number - if you are interested in being involved in any of the following:

Ø  Telling us about how we can improve the services we provide

Ø  Letting us know what should be available for fathers in your area to help them in their parenting role

You can download the full strategy and action plan here